Available Positions
Interested in working at the Shoals Club on beautiful Bald Head Island?
Send your resume to jobs@shoalsclub.com, including a cover letter specifying what position you are looking for, as well as your qualifications.
Food & Beverage
Sous Chef
Position Description Summary
The Sous Chef will partner with the team of sous chefs to create a memorable experience for our members through maintaining high culinary standards and producing top-notch products while managing the kitchen staff to ensure the most effective operation of Horizon’s.
Role & Responsibilities
Qualifications & Education Requirements
Position Description Summary
Grill & Saute Cooks are responsible for creating memorable dining experiences for our members through maintaining high culinary standards and producing top-notch products.
Role & Responsibilities
Qualifications & Education Requirements
Line Cook
Position Description Summary
Line Cooks are responsible for creating memorable dining experiences for our members through maintaining high culinary standards and producing top-notch products.
Role & Responsibilities
• Assist in the daily operation of the culinary operations, as needed
• Work the line as instructed, producing exceptional dishes that represent BHIC standards
• Adhere to recipes, producing quality, high-end dishes consistently
• Understand all parts of the menu, being able to recreate each one
• Lear and master all recipes, kitchen protocols, and procedures
• Maintain the organization of all storage areas and products, ensuring a clean work area
• Ensure proper cleanliness of the kitchen, adhering to all health and safety regulations
• Ensure adherence to all health codes, periodically checking compliance
• Maintain adequate ticket times for Member experience
• Complete all opening, closing, and side duties, as needed and instructed
• Help maintain food costs by decreasing waste
• Be detail-oriented and able to prioritize in a fast-paced environment
• Solve problems, work as a team, be a leader, and inspire happiness
• Maintain up-to-date credentials, certificates, and licenses, as applicable
• Commit to continuous professional development, keeping abreast with current industry trends, tools, technologies, and opportunities, attending conferences, seminars, and workshops as assigned
Qualifications & Education Requirements
• Proficient knowledge of kitchen operations
• Must possess attention to detail, follow-through, creativity, and a high level of motivation
• Ability to communicate effectively and professionally
• Willingness to learn and accept instruction
• Must possess a positive attitude and good work ethic
• High-end/Fine Dining culinary experience in a hospitality environment preferred
• Prior kitchen operations experience required
• High School Diploma or GED required
Kitchen Assistant
Position Description Summary
Kitchen Assistants are responsible for assisting the culinary team, ensuring quick and efficient care of all tools and equipment.
Role & Responsibilities
Qualifications & Education Requirements
Server
Position Description Summary
Food & Beverage Servers are responsible for the professional and timely service of food and drink to all Members and guests.
Role & Responsibilities
• Create a memorable dining experience for all Members and guests, continually providing excellent customer service with a high level of professionalism
• Provide immediate attention to all Members and guests upon seating
• Refer to each Member by name at least three times during the meal
• Adhere to all health and sanitation codes and guidelines at all times
• Be knowledgeable about all menus, answering questions, upselling when able, and ensuring repeat visits
• Efficiently serve food and drinks in a friendly and courteous manner, adhering to BHIC standards and steps of service
• Check in on Members and guests frequently, keeping drinks full and attending to all of their needs
• Advise management of any complaints as soon as they occur
• Complete all opening, side, & closing duties, as instructed, such as dusting chairs, folding napkins, cleaning highchairs, prepping bread baskets, polishing silverware, resetting tables, etc
• Attend pre-shift meetings, noting any specials
• Consistently adhere to state and local laws regarding the service of alcoholic beverages
• Turn in weekly tip declaration form, ensuring proper completion and signing it
• Assist in the daily operation of assigned dining outlet, as needed
• Maintain a clean dining room, including tables, side stations, bar areas, and host stand
• Daily operation of the POS system: entering orders, preparing checks, modifying ticket items, ensuring accurate check pricing, etc
• Be detail-oriented and able to prioritize in a fast-paced environment
• Solve problems, work as a team, be a leader, and inspire happiness
• Operate within all guidelines, policies, standards, and constraints as established by the Club, and assist in the implementation of BHIC mandatory standards of operations, as they relate to the Food and Beverage operations.
• Maintain up-to-date credentials, certificates, and licenses, as applicable
• Commit to continuous professional development, keeping abreast with current industry trends, tools, technologies, and opportunities, attending conferences, seminars, and workshops as assigned
Qualifications & Education Requirements
• Working knowledge of restaurant operations
• Must possess appropriate analytical skills, attention to detail, follow-through, creativity, and a high level of motivation
• Ability to communicate effectively and professionally in both written and verbal formats
• Willingness to learn and accept instruction
• Be dependable, prompt, and team-oriented
• Must possess a positive attitude and good work ethic
• Ability to perform basic mathematical calculations
• High-end customer service experience in a hospitality or private club environment preferred
• Fine dining experience required
• High School Diploma or GED required
Bartender
Position Description Summary
Bartenders are responsible for the professional and timely service of food and drink to all Members and guests.
Role & Responsibilities
• Create a memorable dining experience for all Members and guests, continually providing excellent customer service with a high level of professionalism
• Provide immediate attention to all Members and guests upon seating
• Refer to each Member by name at least three times during the meal
• Adhere to all health and sanitation codes and guidelines at all times
• Be knowledgeable about all menus, answering questions, upselling when able, and ensuring repeat visits
• Efficiently serve food and drinks in a friendly and courteous manner, adhering to BHIC standards and steps of service
• Check in on Members and guests frequently, keeping drinks full and attending to all of their needs
• Advise management of any complaints as soon as they occur
• Complete all opening, side, & closing duties, as instructed, such as dusting chairs, folding napkins, cleaning highchairs, prepping bread baskets, polishing silverware, resetting tables, etc
• Attend pre-shift meetings, noting any specials
• Consistently adhere to state and local laws regarding the service of alcoholic beverages
• Turn in weekly tip declaration form, ensuring proper completion and signing it
• Manage bar supplies and inventory, ensuring the bar is always well-stocked
• Assist in development of new drinks
• Work with Dining Room Manager, Banquet Manager, and other staff to ensure efficient beverage service in all of the Club’s outlets, as well as special functions
• Assist in the daily operation of assigned dining outlet, as needed
• Maintain a clean dining room, including tables, side stations, bar areas, and host stand
• Daily operation of the POS system: entering orders, preparing checks, modifying ticket items, ensuring accurate check pricing, etc
• Be detail-oriented and able to prioritize in a fast-paced environment
• Solve problems, work as a team, be a leader, and inspire happiness
• Operate within all guidelines, policies, standards, and constraints as established by the Club, and assist in the implementation of BHIC mandatory standards of operations, as they relate to the Food and Beverage operations.
• Keeps current with changing member preferences and industry trends relative to the beverage operation
• Maintain up-to-date credentials, certificates, and licenses, as applicable
• Commit to continuous professional development, keeping abreast with current industry trends, tools, technologies, and opportunities, attending conferences, seminars, and workshops as assigned
Position Description Summary
The Sous Chef will partner with the team of sous chefs to create a memorable experience for our members through maintaining high culinary standards and producing top-notch products while managing the kitchen staff to ensure the most effective operation of Horizon’s.
Role & Responsibilities
- Assist in the daily operation of the Horizon culinary operations, as needed
- Receive truck orders, ensuring accurate receipt and storage of inventory
- Maintain the organization of all storage areas and product
- Work the line as needed, producing exceptional dishes that represent BHIC standards
- Ensure proper cleanliness of the kitchen, adhering to all health and safety regulations
- Ensure adherence to all health codes, periodically checking compliance
- Conduct frequent line checks throughout the shift, assisting the team as needed
- Coach staff on recipe adherence, kitchen protocol, and best practices
- Maintain adequate ticket times for member experience
- Complete all opening, closing, and side duties, as needed and instructed including completing, signing, dating, and emailing checklists to management
- Learn the purchasing and inventory processes, taking on those duties as needed
- Help maintain food costs by improving effectiveness and decreasing waste
- Assist with creation, as needed
- Be detail-oriented and able to prioritize in a fast-paced environment
- Assist with inventory control & counting, as needed, including ordering, receiving, costing, storage, and organization
- Solve problems, work as a team, be a leader, and inspire happiness
- Maintain up-to-date credentials, certificates, and licenses, as applicable
- Commit to continuous professional development, keeping abreast with current industry trends, tools, technologies, and opportunities, attending conferences, seminars, and workshops as assigned
Qualifications & Education Requirements
- Proficient knowledge of kitchen operations
- Must possess appropriate analytical skills, attention to detail, follow-through, creativity, and a high level of motivation
- Ability to communicate effectively and professionally in both written and verbal formats
- Willingness to learn and accept instruction
- Must possess a positive attitude and good work ethic
- Proficient in business-related software (Microsoft Office Suite, POS)
- High-end/Fine Dining culinary experience in a hospitality environment preferred
- Prior kitchen operations experience required
- High School Diploma or GED required
Position Description Summary
Grill & Saute Cooks are responsible for creating memorable dining experiences for our members through maintaining high culinary standards and producing top-notch products.
Role & Responsibilities
- Assist in the daily operation of the culinary operations, as needed
- Work the line as instructed, producing exceptional dishes that represent BHIC standards
- Adhere to recipes, producing quality, high-end dishes consistently
- Understand all parts of the menu, being able to recreate each one
- Lear and master all recipes, kitchen protocols, and procedures
- Maintain the organization of all storage areas and products, ensuring a clean work area
- Ensure proper cleanliness of the kitchen, adhering to all health and safety regulations
- Ensure adherence to all health codes, periodically checking compliance
- Maintain adequate ticket times for Member experience
- Complete all opening, closing, and side duties, as needed and instructed
- Help maintain food costs by decreasing waste
- Be detail-oriented and able to prioritize in a fast-paced environment
- Solve problems, work as a team, be a leader, and inspire happiness
- Maintain up-to-date credentials, certificates, and licenses, as applicable
- Commit to continuous professional development, keeping abreast with current industry trends, tools, technologies, and opportunities, attending conferences, seminars, and workshops as assigned
Qualifications & Education Requirements
- Proficient knowledge of kitchen operations
- Must possess attention to detail, follow-through, creativity, and a high level of motivation
- Ability to communicate effectively and professionally
- Willingness to learn and accept instruction
- Must possess a positive attitude and good work ethic
- High-end/Fine Dining culinary experience in a hospitality environment preferred
- Prior kitchen operations experience required
- High School Diploma or GED required
Line Cook
Position Description Summary
Line Cooks are responsible for creating memorable dining experiences for our members through maintaining high culinary standards and producing top-notch products.
Role & Responsibilities
• Assist in the daily operation of the culinary operations, as needed
• Work the line as instructed, producing exceptional dishes that represent BHIC standards
• Adhere to recipes, producing quality, high-end dishes consistently
• Understand all parts of the menu, being able to recreate each one
• Lear and master all recipes, kitchen protocols, and procedures
• Maintain the organization of all storage areas and products, ensuring a clean work area
• Ensure proper cleanliness of the kitchen, adhering to all health and safety regulations
• Ensure adherence to all health codes, periodically checking compliance
• Maintain adequate ticket times for Member experience
• Complete all opening, closing, and side duties, as needed and instructed
• Help maintain food costs by decreasing waste
• Be detail-oriented and able to prioritize in a fast-paced environment
• Solve problems, work as a team, be a leader, and inspire happiness
• Maintain up-to-date credentials, certificates, and licenses, as applicable
• Commit to continuous professional development, keeping abreast with current industry trends, tools, technologies, and opportunities, attending conferences, seminars, and workshops as assigned
Qualifications & Education Requirements
• Proficient knowledge of kitchen operations
• Must possess attention to detail, follow-through, creativity, and a high level of motivation
• Ability to communicate effectively and professionally
• Willingness to learn and accept instruction
• Must possess a positive attitude and good work ethic
• High-end/Fine Dining culinary experience in a hospitality environment preferred
• Prior kitchen operations experience required
• High School Diploma or GED required
Kitchen Assistant
Position Description Summary
Kitchen Assistants are responsible for assisting the culinary team, ensuring quick and efficient care of all tools and equipment.
Role & Responsibilities
- Assist in the daily operation of the culinary operations, as needed
- Setup the dish pit at the start of every shift, ensuring the dish machine is properly loaded with chemicals, the area is neat and organized, and all items are up to code.
- Maintain organized and efficient flow of dishes
- Learn and master all kitchen protocols, and procedures
- Wear proper personal protective equipment
- Hand wash any dishes that can’t go through the dish machine
- Ensure proper setup of the three compartment sink, including soap and chemicals
- Understand and adhere to proper washing techniques and processes
- Ensure proper cleanliness of the kitchen, adhering to all health and safety regulations
- Ensure adherence to all health codes, periodically checking compliance
- Complete all opening, closing, and side duties, as needed and instructed
- Help maintain food costs by decreasing waste
- Be detail-oriented and able to prioritize in a fast-paced environment
- Solve problems, work as a team, be a leader, and inspire happiness
- Maintain up-to-date credentials, certificates, and licenses, as applicable
- Commit to continuous professional development, keeping abreast with current industry trends, tools, technologies, and opportunities, attending conferences, seminars, and workshops as assigned
Qualifications & Education Requirements
- Must possess attention to detail, follow-through, creativity, and a high level of motivation
- Ability to communicate effectively and professionally
- Willingness to learn and accept instruction
- Must possess a positive attitude and good work ethic
- Prior kitchen operations experience required
- High School Diploma or GED required
Server
Position Description Summary
Food & Beverage Servers are responsible for the professional and timely service of food and drink to all Members and guests.
Role & Responsibilities
• Create a memorable dining experience for all Members and guests, continually providing excellent customer service with a high level of professionalism
• Provide immediate attention to all Members and guests upon seating
• Refer to each Member by name at least three times during the meal
• Adhere to all health and sanitation codes and guidelines at all times
• Be knowledgeable about all menus, answering questions, upselling when able, and ensuring repeat visits
• Efficiently serve food and drinks in a friendly and courteous manner, adhering to BHIC standards and steps of service
• Check in on Members and guests frequently, keeping drinks full and attending to all of their needs
• Advise management of any complaints as soon as they occur
• Complete all opening, side, & closing duties, as instructed, such as dusting chairs, folding napkins, cleaning highchairs, prepping bread baskets, polishing silverware, resetting tables, etc
• Attend pre-shift meetings, noting any specials
• Consistently adhere to state and local laws regarding the service of alcoholic beverages
• Turn in weekly tip declaration form, ensuring proper completion and signing it
• Assist in the daily operation of assigned dining outlet, as needed
• Maintain a clean dining room, including tables, side stations, bar areas, and host stand
• Daily operation of the POS system: entering orders, preparing checks, modifying ticket items, ensuring accurate check pricing, etc
• Be detail-oriented and able to prioritize in a fast-paced environment
• Solve problems, work as a team, be a leader, and inspire happiness
• Operate within all guidelines, policies, standards, and constraints as established by the Club, and assist in the implementation of BHIC mandatory standards of operations, as they relate to the Food and Beverage operations.
• Maintain up-to-date credentials, certificates, and licenses, as applicable
• Commit to continuous professional development, keeping abreast with current industry trends, tools, technologies, and opportunities, attending conferences, seminars, and workshops as assigned
Qualifications & Education Requirements
• Working knowledge of restaurant operations
• Must possess appropriate analytical skills, attention to detail, follow-through, creativity, and a high level of motivation
• Ability to communicate effectively and professionally in both written and verbal formats
• Willingness to learn and accept instruction
• Be dependable, prompt, and team-oriented
• Must possess a positive attitude and good work ethic
• Ability to perform basic mathematical calculations
• High-end customer service experience in a hospitality or private club environment preferred
• Fine dining experience required
• High School Diploma or GED required
Bartender
Position Description Summary
Bartenders are responsible for the professional and timely service of food and drink to all Members and guests.
Role & Responsibilities
• Create a memorable dining experience for all Members and guests, continually providing excellent customer service with a high level of professionalism
• Provide immediate attention to all Members and guests upon seating
• Refer to each Member by name at least three times during the meal
• Adhere to all health and sanitation codes and guidelines at all times
• Be knowledgeable about all menus, answering questions, upselling when able, and ensuring repeat visits
• Efficiently serve food and drinks in a friendly and courteous manner, adhering to BHIC standards and steps of service
• Check in on Members and guests frequently, keeping drinks full and attending to all of their needs
• Advise management of any complaints as soon as they occur
• Complete all opening, side, & closing duties, as instructed, such as dusting chairs, folding napkins, cleaning highchairs, prepping bread baskets, polishing silverware, resetting tables, etc
• Attend pre-shift meetings, noting any specials
• Consistently adhere to state and local laws regarding the service of alcoholic beverages
• Turn in weekly tip declaration form, ensuring proper completion and signing it
• Manage bar supplies and inventory, ensuring the bar is always well-stocked
• Assist in development of new drinks
• Work with Dining Room Manager, Banquet Manager, and other staff to ensure efficient beverage service in all of the Club’s outlets, as well as special functions
• Assist in the daily operation of assigned dining outlet, as needed
• Maintain a clean dining room, including tables, side stations, bar areas, and host stand
• Daily operation of the POS system: entering orders, preparing checks, modifying ticket items, ensuring accurate check pricing, etc
• Be detail-oriented and able to prioritize in a fast-paced environment
• Solve problems, work as a team, be a leader, and inspire happiness
• Operate within all guidelines, policies, standards, and constraints as established by the Club, and assist in the implementation of BHIC mandatory standards of operations, as they relate to the Food and Beverage operations.
• Keeps current with changing member preferences and industry trends relative to the beverage operation
• Maintain up-to-date credentials, certificates, and licenses, as applicable
• Commit to continuous professional development, keeping abreast with current industry trends, tools, technologies, and opportunities, attending conferences, seminars, and workshops as assigned
Recreation
RECREATION ASSISTANT
GENERAL STATEMENT OF JOB
Under direct supervision, responsible for the upkeep of the swimming pool facilities, assuring safety rules and regulations for Bald Head Island Limited (BHIL). Duties include assuring that pool rules are followed, monitoring club amenities, overseeing all pool activities, and assisting with recreational activities while on duty. Employee is responsible for assuring customer satisfaction and quality control. Position is located at Shoals Club and reports to Recreation Coordinator.
ILLUSTRATIVE EXAMPLES OF WORK
NOTE: The illustrative examples of work listed below are not an exhaustive list of duties and responsibilities performed by the position. The examples are intended to represent the level and type of work performed. This list is not to be considered or represent an employment contract.
Essential Functions:
Additional Functions:
RECREATION TEAM LEADER
GENERAL STATEMENT OF JOB
The employee serves as a first level supervisor and assistant to the Recreation Manager. This position is responsible for assisting with the supervision of the seasonal recreation staff and participates in the coordination and implementation of events. The position is afforded considerable latitude in carrying out assigned responsibilities and tasks, and often works independently without supervision. This position also assists with the maintenance and upkeep of the entire Shoals Club recreation facility. The position is accountable for success of the assigned events as well as customer satisfaction. Reports to the Recreation Manager.
ILLUSTRATIVE EXAMPLES OF WORK
NOTE: The illustrative examples of work listed below are not an exhaustive list of duties and responsibilities performed by the position. The examples are intended to represent the level and type of work performed. This list is not to be considered or represent an employment contract.
Essential Functions:
GENERAL STATEMENT OF JOB
Under direct supervision, responsible for the upkeep of the swimming pool facilities, assuring safety rules and regulations for Bald Head Island Limited (BHIL). Duties include assuring that pool rules are followed, monitoring club amenities, overseeing all pool activities, and assisting with recreational activities while on duty. Employee is responsible for assuring customer satisfaction and quality control. Position is located at Shoals Club and reports to Recreation Coordinator.
ILLUSTRATIVE EXAMPLES OF WORK
NOTE: The illustrative examples of work listed below are not an exhaustive list of duties and responsibilities performed by the position. The examples are intended to represent the level and type of work performed. This list is not to be considered or represent an employment contract.
Essential Functions:
- Provides customer service, sells merchandise, operates cash register and processes credit card payments.
- Responsible for monitoring towel station operations and the towel inventory.
- Assists in preparing pool for daily opening and closing.
- Performs pool maintenance and assists with maintaining swimming pools. Ensures that pools and surrounding recreational facilities are clean and safe for use.
- Assists in monitoring Shoals Club Beach areas, including chairs and umbrellas for daily
- opening /closing procedures and operations throughout the day.
- Keeps various statistics such as inventory of crafts purchased, chairs, umbrellas, towels, and pool chemicals.
- Enforces pool rules and regulations. Monitors and coordinates pool activities. Ensures that pool patrons follow rules and regulations.
- Checks club memberships at front entrance of the Shoals Club.
- Responsible for knowing and providing information to customers about daily, weekly and monthly activities.
Additional Functions:
- Administers first aid.
- Empties trash.
- Performs general policing of pools and surrounding facilities.
- Performs related work as required.
RECREATION TEAM LEADER
GENERAL STATEMENT OF JOB
The employee serves as a first level supervisor and assistant to the Recreation Manager. This position is responsible for assisting with the supervision of the seasonal recreation staff and participates in the coordination and implementation of events. The position is afforded considerable latitude in carrying out assigned responsibilities and tasks, and often works independently without supervision. This position also assists with the maintenance and upkeep of the entire Shoals Club recreation facility. The position is accountable for success of the assigned events as well as customer satisfaction. Reports to the Recreation Manager.
ILLUSTRATIVE EXAMPLES OF WORK
NOTE: The illustrative examples of work listed below are not an exhaustive list of duties and responsibilities performed by the position. The examples are intended to represent the level and type of work performed. This list is not to be considered or represent an employment contract.
Essential Functions:
- Contributes to all aspects of planning, organizing, and implementing recreational and special event programs including: children, teen, and adult activities, VIP guest activities, convention planning, and sports events.
- Provides help in developing action plans and organizing activities for conference groups, special and holiday events.
- Supports and helps with daily operation of Shoals Club aquatics operation; including: pool maintenance & management; supervising pool & beach staff; and coordinating & implementing aquatic programs
- Supervises age appropriate recreation for special population persons. Works directly with individuals participating in the program.
- Performs clerical and administrative duties, as assigned.
- Coordinates activities and events with food and beverage department, other community agencies, and/or organizations associated with special events at Bald Head Island.
- Supervises or performs necessary preparation of recreational areas and ensures availability of needed equipment and supplies as well as the safety and well being of the recreation Department employees and Shoals Club guests.
- Manage and maintains fitness facilities at the Shoals Club.
- Supervision of all related staff to the fitness facility.
- Responsible for the maintenance of equipment, and the scheduling of all related services in the fitness facility.
- Keeps inventories of supplies.
- Performs related work as required.